PRIVACY POLICY

BORN CREATIVE PRIVACY POLICY

Effective:  June 17, 2020



Contents

Your Consent

Scope of our Privacy Policy

How We Collect Information

How We Use Personal Information

How We Share Personal Information

How to Opt-Out of Marketing E-mails

How to Restrict Cookies, Internet Technologies, and Personalized Advertising

Links to Other Websites

Security of Personal Information

How to Access and Manage Your Personal Information

Changes to this Privacy Policy

How to Contact Us





This Privacy Policy explains how Born Creative, LLC (“Born Creative” “we” “us” or “our”) collects and uses personal information and other information we collect during your visit to this website (this “Site”) and when you use our Design on Demand service, our interactive subscriber portal, and other Born Creative services (our “Services”).

This Privacy Policy is incorporated by reference into the Agreement for Born Creative Design on Demand Services (the ‘Service Agreement’) and our Site Terms of Use.


Your Consent


If you do not agree with the terms in this Privacy Policy, please do not use our Site or Services and do not provide any personal information to us. This Privacy Policy may change over time, so please be sure to reread it from time to time. Changes to this Privacy Policy will be posted at this URL and will be effective when posted. Your continued use of this Site following the posting of any change will signal your acceptance of Privacy Policy as revised.


Scope of our Privacy Policy


This Privacy Policy covers our Site, Services, and other communications with us. Our Site and Services are not intended for access and use by persons under the age of 18. We do not intentionally collect Personal Information from individuals that we have reason to believe are under the age of 18. If you become aware of any personal information we have collected from individuals under age 18, please contact us as explained below under ““How to Contact Us.”

This Privacy Policy does not cover the drafts, designs, materials, and work product developed through the use of our Services or communicated in the design process. This Privacy Policy does not cover how we use or share information that is collected from your interactions with our Site or Services that are aggregated or modified so that it cannot reasonably be used to identify or be linked to you (“Other Information”).

This Privacy Policy also does not address the privacy or information practices of third parties, including third parties that provide functionality for our Services such as plug-ins and other third parties whose website links are shown on our Sites. See the section titled, “Links to Other Websites.”


How We Collect Information


Personal Information is information that identifies you or can be used to identify or contact you, e.g., your name, email address, address, Site and other internet usage data, phone numbers, and unique device identifiers (“Personal Information”). Personal Information may include information that does not identify you directly if it is combined with other information in a way that enables you to be identified, such as age, gender, profession, zip code, IP address, mobile device ID, and geolocation data.

The types of Personal Information and Other Information we collect are described below and will depend on how you interact with this Site and how you use our Services.

When you subscribe for our Services for our Services: We ask for your name, email address, postal address, phone number, company affiliation, and similar information. You will also create your individual user name and password to logon to our subscriber portal.

When you use our Services we collect information when you communicate with us, provide your ideas and background information, and post information to your account when you interact with our designers and staff in the course of a design project.

When you provide information voluntarily we collect your name, e-mail address, and other information you provide when, for example, you request information from us, communicate with us by e-mail or telephone, submit online forms, participate in surveys or promotions, and through other means.

We may use a third-party payment service to process payments for our Services. The Personal Information needed to process the transaction will be collected by the payment processor—not by us—and will be subject to the processor’s privacy policy, rather than this Privacy Policy. Payment processors are not permitted to use Personal Information for their own business purposes.

We may collect Internet log data when you visit our Site and use our subscriber portal using cookies and similar technologies. This includes, for example, network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising and cookie identifier.

We may collect Site usage metrics when you visit our Site or use the subscriber portal. These may include usage rates, occurrences of technical errors, diagnostic reports, settings preferences, backup information), content interactions (including searches, page views, downloads, and prints), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction, and similar data.

We may collect your information from other sources, including from our selected third-party business partners that work with us in providing our Services, that we may utilize to deliver certain content or services or as part of your experience with us, and our affiliated companies. From time to time, we may also acquire from third parties certain lists containing the names and contact information of individuals who may be interested in our Services.

We ask that you not send us or disclose through this Site or otherwise any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership).


How We Use Personal Information
We may use personal information for these purposes:
  • processing subscriptions to our Services;
  • delivering our Services to you;
  • communicating with you about your projects and providing customer support;
  • notifying you about changes to our Services;
  • communicating our appreciation to our subscribers for their business and requesting their comments on our services through surveys and other tools;
  • providing marketing and promotional information to you about new services and programs offered by Born Creative;
  • responding to requests for information about our Services;
  • collecting and analyzing Site log and usage data to develop demographic information for marketing campaigns and to improve the performance and functionality of our Site;
  • detecting, preventing, and addressing technical issues with our Site; and
  • detecting and preventing potential fraud or misuse of our Site or Services.

For information about how you can opt-out of marketing and promotional e-mails, see the section titled “How You Can Opt-Out of Marketing Communications.”


How We Share Personal Information


Your personal information may be accessible or disclosed for business purposes to the categories of third parties described below.

Service Providers. We may engage third party service providers to assist with various administrative, cloud data storage, technology, e-mail services, e-mail marketing, and other business operations. Service Providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Plug-ins and Hosted Services. We use cloud-base software and hosting services to provide the functionality for our online subscriber portal. Subscribers may login from our Site to their account to submit design requests, manage their billing information, upload brand assets, submit files, view and respond to drafts, download final project materials, and communicate with the project team. These systems also facilitate sending, receiving, and acting on customer support requests.

Payment Processors. We engage payment processors to process credit or debit card transactions on our behalf. The personal information needed to process your transaction will be collected by the payment processor—not by us—and will be subject to the processor’s privacy policy, rather than this Privacy Policy.

Data Analytics Services. When you use our Site, we and third-party data analytics services we authorize (such as Google Analytics) collect your internet usage data. These data analytics providers may also use the aggregated data they collect on our Website for their own purposes. For information about restricting collection of your web usage data, see the section of this Privacy Policy titled “How to Restrict Cookies, Other Internet Tracking Technologies, and Personalized Advertising.”

Marketing and Advertising Services. Born Creative may use third party marketing and advertising services to help us identify, and reach, individuals who may be interested in our services. These services also may help us to deliver marketing campaigns through general or personalized digital advertising, direct e-mail messages, postal mailings, and print publications. These campaigns may be personalized, meaning that they are intended to be relevant to you based on information that digital marketing networks collect about your visits to our Site and other websites over time. For information about restricting these activities, see the sections of this Privacy Policy titled “How to Opt-Out of E-mail Marketing” and “How to Restrict Cookies, Other Internet Tracking Technologies, and Personalized Advertising.”

Affiliated Companies. We may share subscribers’ Personal Information with our affiliated companies for any of the purposes outlined in this Privacy Policy. Our affiliated companies may use your Personal Information for marketing and other commercial purposes.

Legal Process and Security. We may disclose your personal Information to third parties to detect and prevent fraud, enforce our Site Terms of Use and other agreements, comply with legal requirements, respond to and resolve claims or complaints, and for other risk management purposes, and to respond to law enforcement or legal process or a request for cooperation by a government entity.

Certain Transactions. We may share your Personal Information as we believe is reasonably necessary in connection with business transactions such as a transfer or sale to another entity of all or a portion of our stock or assets or a business reorganization.


How to Opt-Out of E-mail Marketing


You may, at any time, choose to not receive marketing or promotional communications from us by using the “unsubscribe” feature provided in our e-mail marketing messages or by “opting out” or “unsubscribing” from specific mailing lists and services by contacting us as explained in the section titled, “How You Can Contact Us.”

If you unsubscribe from receiving these emails, you will still receive transaction-related and other communications that are not marketing or promotional in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt out of receiving unsolicited marketing messages.


How to Restrict Cookies and Internet Tracking Technologies, and Personalized Adverting


You can restrict how cookies and other internet technologies are used to track and log data about your internet and mobile device usage of our Site and third-party websites by managing the preference settings on your browser or device. You can learn about how Google collects and processes data at https://policies.google.com/technologies/partner-sites and the controls Google offers to manage the collection and use of your information at https://policies.google.com/privacy. For information about restricting personalized advertising, see www.aboutads.info/choices. Please note that certain types of cookies and similar technologies are needed to support the functionality of our subscriber portal and restricting their use may affect the use of our subscriber portal and other Services.


Links to Other Websites


This Site may provide links to other Internet-based applications including third-party plug-ins and hosted collaboration tools used to power our subscriber portal and social media platforms. Some of these third-party sites may be co-branded with a Born Creative logo, even though they are not operated or maintained by us. These third applications may import data related to your Design on Demand account and activity and otherwise gather data from you.

This Privacy Policy applies solely to information under our control. Third-party applications and linked sites are not under our control and Born Creative is not responsible for the privacy practices of application service providers, social media platforms, or other online service or websites operated by third parties that are linked to our Site or offered for use in connection with our subscriber portal. You should read the privacy policy of the third party to determine how they will handle any information they collect from you.


Security of Personal Information


We take reasonable precautions to protect the security of your Personal Information. However, neither people nor systems can be fully secure. While we use reasonable efforts to protect your Personal Information, and carefully select our third party technology and other service providers, we cannot guarantee the security of any information you provide to us and we do not accept liability for unintentional disclosure.

In particular, we use the third-party services (identified on the homepage of our website) to host design project and related information and provide our customer service communications tools.  Because those third parties will have access to your information, we recommend that you review their privacy policies and practices.

It is important that you use reasonable precautions to protect your Personal Information by not disclosing or sharing your user name and password and by logging out of your subscriber account when you have completed each working session.


How to Access and Manage Your Personal Information


Subscribers can correct, update, or make changes to the information we have about you by logging in to your account and making the required changes or by contacting us as explained in “How to Contact Us.” You may request that we no longer use your information to provide marketing or other communications to you by contacting us by postal mail at the address provided in “How to Contact Us.” We will respond within a reasonable timeframe.


Changes to this Privacy Policy


We may make changes to this Privacy Policy at any time. If we make a material change to the way in which we collect, use, or share your Personal Information, we will post a notice on our Site. Your continued use of the Services after a change to this Privacy Policy constitutes your consent to be bound by the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.


How to Contact Us


If you have any questions about this Privacy Policy or the practices of this Site or our Services, please contact us as:

E-mail: contact@borncreativeagency.com
Address: 1426 N. 3rd Street, Suite 310, Harrisburg, PA 17102